If your employee advocates encounter a negative post about your brand, would they know how to handle it? Certainly, the first step in ensuring that your employees are prepared, is to ensure that your professional communicators are prepared. So, make a plan that thoughtfully incorporates your marketers, PR and your employee advocates, before negative posts […]
Author Archive | Chris Boudreaux
The San Francisco Bar Association published an opinion regarding whether attorneys can ethically respond to online reviews of them, when the reviews are posted by a client. You can read the full details of their analysis on the SF Bar web site. In summary, they state: An attorney should not respond to an online review […]
In Collins v. Louisiana State Police in October 2013, the court provided guidance which probably seems like common sense, but, given the ways that courts operate, it is good to see officially and clearly articulated, as follows: a person’s online life depicted in social media is commonly not intended to reflect reality as much as […]
In this video interview with Robin Carey of Social Media Today, we announced the 2014 Employee Advocacy Summit, which will occur on September 15, 2014 in Atlanta, GA. It was a great day!
Since publishing the Buyer’s Guide for Employee Advocacy Software in March, I made the following updates, in chronological order: Clarified requirements for “API” scoring Added Sprinklr and combined with Dachis Group, due to acquisition Clarified the fact that no one vendor has everything that is needed to run an employee advocacy program because (1) no […]
Hootsuite is now a player in the Employee Advocacy market, and I will add them to the Buyer’s Guide for Employee Advocacy Software in coming days. It makes a lot of sense for HootSuite to enter this space because so many brand employees already use Hootsuite to engage in social media. HootSuite continues to expand […]
Facebook now forces brands to pay in order to reach the Fans they developed over that past few years. As one example, Chris Penn estimated that, “Facebook is averaging about $.38 per 100 fans in sponsored post fees in order to reach all of your audience. If you have 5000 fans, expect to spend about $19 per post.” One alternative wold be to have your employees participate in sharing your brand content or messages. How much can we expect that to close that gap for a brand?
These are a few of the places I escaped to get productive, while writing The Most Powerful Brand on Earth, which helps organizations design and operate Employee Advocacy programs, across industries: Max’s Wine Dive – downtown The Amli on 2nd – Downtown Abel’s – Lake Austin Mozart’s – Lake Austin Hula Hut – Lake Austin […]
If you have a problem that persists for a very long time, maybe it’s not a problem. Maybe it’s a fact. That is information overload: a fact that isn’t going away. And anyone managing an Employee Advocacy program needs to think about how you will help your employee advocates deal with the persistent problem of […]
Consumer trust in employees and experts remains strong, but employee advocacy programs may change that. Here are three ways it might play out.